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ajratingjp => vote blockade (1 viewing)
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TOPIC: ajratingjp => vote blockade

#1878
dartagnan32 (User)
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ajratingjp => vote blockade 2007/06/22 19:19 Karma: 0  
Hello
I just purchased and installed ajratingjp.
Unfortunately when I try to vote, the "updating your rating" never disappears and the vote is never update, never taken into consideration.
My website is at www.asian-addict.com, you can have a look at one of the content presented on the homepage click on it and try to vote...
Any idea what could happen?

thanks a lot for your help
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#1881
admin (Admin)
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Re:ajratingjp => vote blockade 2007/06/22 22:28 Karma: 19  
This is the response from your server
<div align="center">

<p align="left"><a href="http://www.asian-addict.com"><img src="http://www.asian-addict.com/logo_site

.jpg" alt="Asian-addict" width="214" height="100" border="0" /></a> </p>

<h2 align="left">Sorry, an internal server error occured on asian-addict

!</h2>

<h3 align="left"> Try to : </h3>

<h3 align="left">Go back to <!--#echo var="HTTP_REFERER" -->

</h3>

<h2 align="left"><a href="http://www.asian-addict.com">or go back to the Welcome Page </a></h2>

<p align="left">If the problem persists, contact the administrator from the "contact" link

on our homepage, sorry for the inconvenience. </p>

</div>

It seems your server configuration is not allowing the ajax response. DO you have any other ajax application runing on your site. Does it work fine? You might like to ask your host about this error and also check in your server logs for the details about the error.

If you can please try to post the error log here or email me directly if it contains sensitive info about yoru site configuration
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#1882
dartagnan32 (User)
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Re:ajratingjp => vote blockade 2007/06/22 23:08 Karma: 0  
Hello,
I have other ajax scripts running fine:
clexus for example that auto-completes the name of the correspondent, or shows info from a user using ajax.
Also jomcomment is running fine I just tried to post a comment and it auto-updated just fine.
Also the lightbox in cb profiles runs fine.
I just attached here the error log from my server. I don't think it contains sensitive data but if so please delete it after you view it. It seems that it says that ajratingjp terminated prematurely.... something must block it but why only this rating? any component may interfere? I also got a problem with another ajax rating component that couldn't appeal some php files, I don't know if this is a similar problem here...
I already tried to unpublish some mambots like tabs and slides, allvideo, clexus, jomcoment, but it did not seem to improve the situation.
Let me know if you need more information, or to run some tests.

thanks a lot for the support
File Attachment:
File name: log_errors.txt
File size:18927 bytes


edit: just to say that I have no idea about the error with this module that does not exist, I'll look into that, but the similar problem (you can see in the error log) that you see with expose with premature termination of script got fixed, just by uploading the album manager again...

Post edited by: dartagnan32, at: 2007/06/22 23:17
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#1883
admin (Admin)
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Re:ajratingjp => vote blockade 2007/06/22 23:29 Karma: 19  
can you try makin gthis change in dbrating.php

above these line at very begining of this file

// Set flag that this is a parent file
define( '_VALID_MOS', 1 );

add this line

header('Content-type: text/html; charset=iso-8859-1');

refresh, put cache to no in your global setting and try again
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#1884
dartagnan32 (User)
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Re:ajratingjp => vote blockade 2007/06/23 00:41 Karma: 0  
this apparently does not resolve the issue, but I think I know where the problem may come from. I have joomla cache disabled, but I have plenty of cache files with strange numbers. I guess some other component is using joomla cache. In the cache I also see the following files: atom03.xml, rss10.xml,rss20.xml, comments.xml, opml.xml.
I don't know if that helps to know which component uses it. But I guess it might be what prevents the rating to work correctly...
I'll try to have a look at the config of my components...

edit: no problem expected with artio SEF on ?
I tried to look at these cache files. I deleted them on my website but kep a copy. They seem to bear comments or blogs from jomcomment/myblog ...
But I can't find any cache enabling/disabling there... and I am not really sure the problems comes from there...

re-deit: ok can't figure it out for now, but what does jomcomment use so that their ajax updates the comment? maybe writing the same kind of of style may resolve the issue? I'm lost for now

Post edited by: dartagnan32, at: 2007/06/23 01:25
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#1888
admin (Admin)
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Re:ajratingjp => vote blockade 2007/06/23 04:05 Karma: 19  
There is another guy who is having the same issue with jqtipsjp and he is also using jomcomment. I wonder if the ajax.js in jomcomment is blocking it from executing a successful response.

unpublishing the jomcomment mambot may not prevent it from putting the code in head of site, you would need to check if it stops including javascript in head if you unpublish it.
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#1892
admin (Admin)
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Re:ajratingjp => vote blockade 2007/06/23 05:55 Karma: 19  
On internet as I searched I found that for many people the issue is of file permission, can you try changing folder permission to 755 and files to 644.
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#1898
dartagnan32 (User)
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Re:ajratingjp => vote blockade 2007/06/23 11:20 Karma: 0  
Amazing it worked!
I don't understand, I had permissions set to 777 and 666 and changing to 755 and 644 as you said fixed the problem... I would have guessed having maximum permissions would have been the best. So do you know why is this the case?
Anyway thanks a lot I love to see such a responsive website.
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#1899
admin (Admin)
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Re:ajratingjp => vote blockade 2007/06/23 15:20 Karma: 19  
It is all my pleasure dude. btw I can see the smile...haa... haa
Enjoy!..
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